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TECHNICAL ASSISTANCE CENTERDo you need help with your machine?
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Your trusted service partner

Ascendum is professional, flexible and fast

On-site service

Our service technicians are highly qualified and can adapt to suit your machinery. With more than 70 service vehicles, we provide the best customer service across the country. This means that we can be with you quickly and we can respond immediately.

Premium Service Network

Our service network also has numerous service technicians and business units distributed throughout the country. Thanks to the short distances, we can respond as quickly as possible and ensure the optimal availability of our professionals.

Flexible solutions

Repairs to engine components, transmissions or axles are not a problem for us either. Ascendum offers you customised repair solutions, which often save you the need to replace whole parts.

Financial solutions

Together with national and international financial institutions, Ascendum offers a set of customised financing options, tailored to suit each customer’s needs.

Maintenance, repairs and safety tests at unbeatable prices

Get peace of mind with a GOLD or BLUE service agreement! This coverage means your equipment always enjoys optimal maintenance. This allows you to improve the resale value of your equipment and even detect initial issues before unplanned downtime occurs.

GOLD or BLUE service agreements can also be individually customised. Ask for more information from our sales representatives.

Our sales team will be happy to advise you
Icon Servicevertrag Gold

GOLD service agreement

Includes:

  • Repairs with original parts.
  • Maintenance materials such as filters, gaskets, etc.
  • Maintenance of the particle filter.
  • MATRIS analysis and report on equipment
  • Annual inspection in accordance with current legislation.
  • Manufacturer’s telematics system.
  • Working time during business hours, additional costs and trips to and from the site.
Icon Servicevertrag blau

BLUE service agreement

Includes:

  • Repairs with original parts.
  • Maintenance materials such as filters, gaskets, etc.
  • Maintenance of the particle filter.
  • MATRIS analysis and report on equipment
  • Annual inspection in accordance with current legislation.
  • Manufacturer’s telematics system.
  • Working time during business hours, additional costs and trips to and from the site.

Our strong point? Our service!

In line with our corporate values, we are ambitious, reliable and, above all, customerfocused. As a premium service provider of construction equipment, our customers always come first.

Service and maintenance

Regular maintenance of your equipment is the most important way to avoid downtime. We carry out maintenance according to the manufacturer’s specifications.

We always carry out the required annual inspections following legal updates for equipment and work tools.

Special configurations and solutions

We create special configurations such as forestry equipment, demolition equipment and all kinds of special customised adaptations in our workshops. We are also happy to provide special accessories, such as changing buckets and scoops to suit customer’s requirements.

Repairs

Equipment with downtime? Machines not working properly? In most cases, we can reach you in 2 hours. Our construction equipment technicians will get to the bottom of the problem and do everything they can to get your equipment back up and running as quickly as possible.

Oil analysis is a very effective way to detect potential problems with your equipment.

Oil analysis can be used very effectively for engines, axles, gearboxes, transfer cases and hydraulic systems. The same processes also work for refrigerant and fuel. After diagnosis, small repair work to the machine can be arranged, rather than risking an unplanned major repair at a later date.

Samples

The required samples are taken and sent to a special Volvo laboratory.

Analysis

Our specialists analyse the samples and collect a wealth of information from which they can draw conclusions about the state of your machinery.

Diagnosis

A detailed diagnosis will be provided immediately. You will receive recommendations for action along with the diagnosis.

SERVICE 2.0

WORKSHOP SERVICE TECHNICIANS SPARE PARTS STOCK UPTIME SUPPORT UP-TO-DATE INFORMATION
LESS PAPERWORK FASTER, MORE FLEXIBLE AND EFFICIENT OPTIMISED MANAGEMENT UPDATED MACHINES WITH LONGER UPTIME ABOUT OUR CUSTOMERS AND THEIR MACHINES
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